Ew, exciting business communication channels evolve to improve customer experience and make life easier for consumers. Chatbots are found everywhere on social media channels, websites, or mobile apps. The use of
chat widgets for a website is on the rise due to the enormous potential it can offer for business scalability and growth. Based on an industry report, chatbots have become the roots of the modern corporate world, facilitating sales-representation activities and customer-care operations and increasing the annual savings of businesses.