Credence by Sinch is a leading Marketing Automation Platform in India that supports
omnichannel marketing and customer service by enabling companies to drive context-led customer engagement journeys.
With Credence, companies can integrate their diverse sources to develop a unified view of the users and reach out to them through email, SMS, WhatsApp, and Voice. With Sinch, clients are able to reach their target audience on channels they already use. By using Credence, companies can reach out to their customers via several channels to ensure that the engagement remains consistent across channels, thereby resulting in higher ROI. This platform provides a good understanding of the preferred mode of contact of the customers.
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